Privacy Policy
Effective Date: 1/17/25
Gateway Debt Relief (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our debt settlement services, website, or other communications. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
- Name, address, phone number, and email address
- Financial details, including income, expenses, and debt information
- Social Security Number (SSN) or Taxpayer Identification Number (TIN), when necessary
- Payment details, such as credit or debit card information
b. Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device type and operating system
- Cookies and similar tracking technologies (see Section 6 for more details)
c. Information from Third Parties
We may receive information about you from:
- Credit bureaus
- Financial institutions
- Service providers or affiliates involved in your debt settlement process
2. How We Use Your Information
We use your information to:
- Provide and manage debt settlement services and other financial offers
- Communicate with you about your account and progress
- Verify your identity and eligibility for our services
- Comply with legal and regulatory requirements
- Improve our website, services, and customer experience
- Send marketing and promotional materials, with your consent (you may opt out at any time)
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
a. Service Providers
Third-party vendors who assist in providing services, such as payment processing, customer support, or credit analysis.
b. Affiliates and Partners
Companies within our corporate family or trusted business partners who support our operations.
c. Legal and Regulatory Authorities
When required to comply with applicable laws, regulations, or legal processes.
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Privacy Choices
You have the following rights regarding your personal information:
a. Access and Correction
You may request access to the personal information we hold about you and ask for corrections if necessary.
b. Data Deletion
You may request that we delete your personal information, subject to legal and regulatory retention requirements.
c. Marketing Preferences
You may opt out of receiving marketing communications by contacting us at support@gatewaydebtrelief.com or using the unsubscribe link in our emails.
5. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information, including:
- Encryption of sensitive data during transmission
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
Despite these measures, no system is entirely secure. We encourage you to take precautions to protect your own information.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control or disable cookies through your browser settings. However, this may affect the functionality of our website.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the “Effective Date” at the top. Your continued use of our services constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Gateway Debt Relief
2102 Business Center Drive
Irvine, CA 92612
Email: support@gatewaydebtrelief.com
Phone: 1-888-560-0132