Privacy Policy

Effective Date: April 18, 2025

Gateway Debt Relief (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website

• Contact us via phone, email, or other means

• Enroll in our debt relief programs

This information may include:

• Full name

• Postal address

• Email address

• Phone number

• Date of birth

• Social Security Number

• Employment information

• Financial information (e.g., income, debts, credit card and loan details)

b. Non-Personal Information

We may also collect non-personal information automatically as you navigate through our website, such as:

• IP address

• Browser type

• Operating system

• Access times

• Pages viewed

• Referring website addresses

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our debt relief services

• To process your inquiries and applications

• To communicate with you about your account or our services

• To personalize your experience on our website

• To improve our website and services

• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.

• Affiliates: Our affiliated companies for operational purposes.

• Legal Requirements: When required by law or to protect our rights and safety or the rights and safety of others.

All third parties with whom we share personal information are contractually obligated to protect the confidentiality and security of your information.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

a. Access and Correction

You have the right to access and correct your personal information held by us. To do so, please contact us using the information provided below.

b. Opt-Out

If you wish to opt out of receiving marketing communications from us, you can:

• Follow the unsubscribe instructions in our emails

• Contact us directly

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. State-Specific Privacy Rights

a. California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected, used, shared, or sold

• Delete personal information held by us

• Opt out of the sale of personal information

To exercise these rights, please contact us using the information provided below.

b. Nevada Residents

Nevada residents have the right to request that we do not sell their personal information. To make such a request, please contact us at:

Bureau of Consumer Protection
Office of the Nevada Attorney General
555 E. Washington St., Suite 3900
Las Vegas, NV 89101
Phone: 702-486-3132
Email: BCPINFO@ag.state.nv.us

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gateway Debt Relief
2102 Business Center Drive
Irvine, CA 92612
Phone: 1-888-560-0132
Email: support@gatewaydebtrelief.com